Privacy Policy

Privacy Policy

At Luméra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from us.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment information.
  • Account Information: If you create an account, we may collect a username, password, and other information related to your account preferences.
  • Usage Data: We collect data about how you interact with our website, such as IP address, device information, browser type, and browsing activity.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and to collect information about site traffic and user behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To process and fulfill your orders, including shipping, billing, and customer service.
  • To Improve Our Services: To personalize your shopping experience and improve the performance and functionality of our website.
  • To Send Marketing Communications: To send you promotional emails and offers, if you have subscribed to our marketing communications. You can opt out of these emails at any time by following the unsubscribe instructions.
  • For Legal Compliance: To comply with legal obligations, prevent fraud, and ensure our website operates securely.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, including:

  • Payment Processors: To process payments securely.
  • Shipping Partners: To fulfill your orders and deliver products to you.
  • Analytics Providers: To analyze website performance and improve user experience.
  • Legal Requirements: We may disclose your information if required to do so by law, such as complying with a subpoena or similar legal process.

We ensure that all third-party vendors with whom we share your information are compliant with data protection standards.

4. Your Privacy Rights

As a U.S. resident, you have certain rights related to your personal information. These rights may include:

  • Access to Personal Information: You have the right to request access to the personal information we hold about you.
  • Correction and Deletion: You can request that we update or delete your personal information, subject to certain legal limitations.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the unsubscribe link in the emails or by contacting us directly.
  • Do Not Track (DNT): Our website does not currently respond to "Do Not Track" signals from your browser.

5. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You have the right to request details about the personal information we collect about you, including the categories of information, the sources from which we collect it, and the purpose for collecting it.
  • Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sales: We do not sell your personal information to third parties, as defined under the CCPA.

To exercise any of these rights, please contact us at support@lumera.com. We will process your request within the timeframe required by law.

6. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Last Updated: February 20, 2025