Shipping Policy

Shipping Policy

Thank you for shopping at Luméra! We strive to provide you with a seamless and enjoyable shopping experience, from the moment you place your order to the delivery at your doorstep. Below is an overview of our shipping policy:

1. Shipping Costs

  • Free Shipping on Orders Over $50: Enjoy free standard shipping on all U.S. orders over $50.
  • For orders under $50, standard shipping fees will be calculated at checkout.

2. Processing Time

  • All orders are processed within 2-3 business days (excluding weekends and holidays). Please note that processing times may vary during peak seasons or special promotions.
  • Once your order is processed, you will receive a confirmation email with tracking information.

3. Shipping Methods and Delivery Time

  • We use reliable shipping carriers to deliver your order, including [insert carrier name(s), e.g., USPS, FedEx, UPS].
  • Estimated Delivery Time: Once your order has shipped, it should arrive within 4-7 business days, depending on your location.
  • Delivery times may vary based on factors such as your shipping address and external circumstances like weather conditions or delays by the carrier.

4. Order Tracking

  • After your order has been shipped, you will receive an email with a tracking number to follow your package’s journey.
  • You can track your order status through the provided tracking link or directly on the carrier’s website.

5. Shipping Restrictions

  • Currently, we only ship within the United States. We do not offer international shipping at this time.
  • We are unable to ship to P.O. Boxes for certain carriers. Please provide a valid street address for delivery.

6. Delays

  • While we make every effort to ensure timely delivery, Luméra is not responsible for any delays caused by the shipping carrier, including but not limited to weather disruptions or high-demand seasons (such as holidays).
  • If there are any significant delays, please contact our customer support team, and we will assist you with tracking your order.

7. Contact Us

If you have any questions or concerns about your order or need help with tracking, feel free to contact us:

Thank you for choosing Luméra! We hope you love your new purchase!